Help & Support

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Our support team is here to help you 24/7. Expect a response within 24 hours (priority support for Premium users).

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Frequently Asked Questions

AI & Algorithms

Our Trend Prediction system uses a multi-ensemble machine learning approach combining:

  • LSTM Networks (Long Short-Term Memory) for time series analysis
  • Random Forest for pattern recognition
  • Gradient Boosting for enhanced accuracy
  • Sentiment Analysis from news and social media

Each model is trained on 5+ years of historical data and weighted based on past performance. The ensemble approach reduces overfitting and improves reliability.

Monte Carlo simulation is a statistical technique that runs thousands of random scenarios to predict portfolio outcomes.

How we use it:

  • Simulates 50,000+ possible market scenarios
  • Uses historical volatility and returns
  • Accounts for correlations between assets
  • Provides probability distributions of returns

This helps you understand risk ranges rather than single predictions.

Alphy AI is powered by Google Gemini Pro with a custom financial layer:

  • NLP Engine: Understands context and intent
  • Financial Knowledge Base: Pre-trained on 1000+ financial documents
  • Real-time Data Integration: Connects to live market APIs
  • Chart Generation: Automatically creates visualizations

It can analyze stocks, explain concepts, and provide actionable insights in conversational language.

Data & Sources

We aggregate data from institutional-grade providers:

  • Market Data: Twelve Data, FinnHub
  • Insider Trading: SEC EDGAR (Form 4 filings)
  • M&A Data: SEC filings (S-4, 8-K, DEFM14A)
  • News & Sentiment: NewsAPI - Bloomberg, Financial Times, CNBC...
  • Economic Data: FRED (Federal Reserve)

All data is validated, cleaned, and updated in real-time.

Features & Tools

The Insider Flow Tracker monitors SEC Form 4 filings in real-time:

  • Detects C-suite transactions (CEO, CFO, directors)
  • Calculates Cluster Score (unusual buying/selling activity)
  • Tracks transaction value and timing
  • Flags anomalies (e.g., 10x normal volume)

Why it matters: Insiders often buy before positive news (and sell before negative news).

Our M&A Predictor identifies companies likely to be acquired:

  • Analyzes SEC filings: S-4, 8-K, proxy statements
  • Fundamental filters: Undervalued stocks, high cash, low debt
  • Industry trends: Sector consolidation patterns
  • Ownership changes: Activist investors, stake increases

It assigns a Probability Score (0-100%) for acquisition likelihood.

Confidence scores reflect model certainty based on:

  • Historical Accuracy: Backtested performance (last 3 years)
  • Data Quality: Completeness and freshness
  • Volatility: Lower volatility = higher confidence
  • Model Agreement: Consensus across ensemble models

Example: 85% confidence means the model was correct 85% of the time in similar past scenarios.

Security & Privacy

  • Firebase Authentication: Industry-standard OAuth 2.0
  • End-to-End Encryption: All data in transit (TLS 1.3)
  • Firestore Security Rules: User-isolated data access
  • No Third-Party Sharing: Your data is never sold
  • GDPR Compliant: Right to export/delete data