1. Introduction
Welcome to AlphaVault AI ("we," "our," or "us"). We are committed to protecting your personal information
and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our financial intelligence platform.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our services and features
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address)
- Account credentials (username, password)
- Financial information (investment preferences, portfolio data)
- Payment information (credit card details, billing address)
- Profile information (profile picture, bio)
2.2 Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and tracking technologies
- Location data (if you grant permission)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and provide customer support
- Personalize your experience and deliver targeted content
- Analyze usage patterns and optimize our platform
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations and enforce our terms
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL/TLS encryption for data transmission
- AES-256 encryption for data at rest
- Multi-factor authentication (MFA) for account access
- Regular security audits and penetration testing
- Secure data centers with physical security controls
- Employee training on data protection and privacy
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our platform (payment processors, cloud hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restrict Processing: Request limitation of how we use your data
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can control cookies
through your browser settings. However, disabling cookies may limit your ability to use certain features.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal
information from children. If you believe we have collected information from a child, please contact us
immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the
new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Paris, France